Thriving During Difficult Economic Times ? Internal Conflict Resolution

"It was absolutely the best money we have ever spent. The return compared to the value gained far outweighed the investment. In the first forty weeks this year, we surpassed our total revenue from last year. We are experiencing the greatest profits in our history as a result of the principles and teamwork developed."–Vice President, Contract Carrier Company

When the elder John D. Rockefeller was setting up the Standard Oil Company he said, "The ability to deal with people is as purchasable a commodity as sugar or coffee, and I will pay more for that ability tan for any other under the sun."

The ability to deal with people is even more important today with the pressures of our fast-paced environments. Being able to handle conflict in a productive way is frequently mentioned as one of the most challenging skills for people.

During Thriving During Difficult Economic Times - Internal Conflict Resolution we work on ways to better manage the day-to-day conflicts that can undermine the efforts of the most well-intentioned team. We will take a structured approach to conflict situations and provide methods to help resolve the conflicts and foster a more cooperative environment.

Who should attend:
This series is designed for organization leaders, managers, team leads and key team members who must increase motivation and performance levels for others and themselves while working within difficult economic times.

Format:
90 minute interactive seminar

At the completion of this module, participants will be able to:

• Understand reactions to conflict in order to better manage attitudes
• Analyze conflict situations to determine best approach to achieve desired outcomes
• Develop conflict resolution strategies that foster teamwork

Schedule:

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